Service

Our Workshop is one of the largest commercial vehicle workshops in Scotland equipped with the latest equipment to ensure, not only customer satisfaction, but to ensure our customers operators licence is kept within the rules of VOSA's requirements. Our staff are all fully trained and have attended VOSA training as well as manufactures training which ensures a quick, efficient and informed service to our customers. Supported by a very successful parts department, holding a huge stock of parts for all makes of vehicles which is essential in a rural area with a daily delivery to customers.

Included in our service is O'Licence support giving all operators piece of mind when dealing with VOSA. This service includes.

1. Yearly in advance maintenance / inspection planers, allowing the customer ample time to arrange their work load.
2. Fax, e-mail or phone call to each customer every monday morning to advise and remind the customer of the required inspection.
3. Fully equipped workshop to ensure all aspects of your inspection has been carried out correctly, efficiently and accurately.
4. Triplicate inspection sheets showing mandatory VOSA required checks but also many more checks to ensure the reliability and reduced downtime.
5. All inspections are checked and signed off by management and origional copy sent to customer for their mandatory required record keeping with a futher copy kept for two years at Baillie Brothers. The third copy is kept with the actual Job card.
6. Tachograph calibrations, two and six yearly inspections are carried out in house and included in your yearly inspection planer, and notification again by fax, e-mail or telephone call prior to expiry date.
7. MOT booking is carried out six to eight months in advance with the local MOT station, allowing customer ample time to arrange their work load and again with prior notification to customers.

In December 2006 we opened a further service to our customers with the introduction of a paint shop including a spray booth. This allowed us to prepare new vehicles to customer requirements as well as repairing the inevitable bump and knock commercial vehicles are prone to and undertaking major accident damage repairs carried out for insurance companies. However this has proved so succesful in such a short period of time, it has been nesecery to enhace this service already. We now have purchased a larger commercial paint booth/oven to fit the largest of trailers and vehicles along with a new large extention to the existing building. This should be completed by the end of 2007.

Our list of service agreements is extensive and include not only our three main vehcile franchises but the following;

1. BPW approved service agent
2. Montracon approved service agent
3. Haldex
4. VDO siemens tachograph agent
5. Groneveld Systems approved
6. Alexander Dennis
7. Catepillar Engines
8. Cummins Engines
9. Perkins Engines
10. Eaton Transmissions and drivelines
11. Meritor drivelines
12. Edbro equipment
13. DEL taillifts and equipmemt
14. Stallion Hydraulic Systems

and much more, as to say we pretty much cover everthing to do with commercial vehicles.

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